Renovation of medical services and modernization of outpatient clinics/ paramedic and midwifery stations
in de-occupied and frontline settlements
of the Kherson region
Deutsche Gesellschaft für Internationale Zusammenarbeit
As a part of the project “Strengthening Communities in South and East Ukraine through Localized Action (EMPOWER)”
Implementation period:
18 September 2024 – 31 March 2025
Project Overview
The project aimed to establish a full cycle of medical care in frontline and de-occupied communities of Kherson Oblast. Telemedicine centers enabled patients to consult doctors of various specialties from across Ukraine, while mobile medical teams strengthened telemedicine services by providing in-person diagnostics and examinations when required.
The project is one of the first pilot initiatives introducing telemedicine as a regular consultation format for many healthcare facilities in Ukraine. In addition to operating telemedicine centers, the CASERS team conducted on-site meetings, explained telemedicine workflows, and supported healthcare facilities in integrating telemedicine services into their routine practice.
Telemedicine Centers
The centers provided access to healthcare services for residents of five hromadas of Kherson Oblast, as well as people from neighboring communities who learned about the centers’ activities.
For example, waiting times for an endocrinologist appointment in the city of Kherson could reach up to three months and required a dangerous journey. Through telemedicine, patients were able to receive consultations and treatment plans, including insulin therapy, directly in their local communities.
Within the project, five telemedicine centers were established in Kherson Oblast:
Chornobaivka
Muzykivka
Kochubeivka
Velyka Oleksandrivka
Novoraisk
Mobile Medical Teams:
For cases requiring physical examinations or diagnostics, mobile medical teams operated once per month.
During field visits, the teams provided:
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ultrasound diagnostics (thyroid, abdominal cavity, transvaginal ultrasound, including early pregnancy detection);
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ophthalmological examinations;
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gynecological consultations;
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other in-person examinations based on referrals from telemedicine doctors.
CASERS team:
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established telemedicine centers;
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equipped them with necessary diagnostic equipment;
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trained medical staff to work with telemedicine services;
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built cooperation with doctors from different regions of Ukraine.
This approach enabled the creation of a sustainable healthcare delivery model that continues to function beyond the project’s completion.
The project ensured a continuous care pathway:
Telemedicine consultation → referral for diagnostics → in-person examination during a mobile visit → follow-up telemedicine consultation.
Nurses
Nurses play a key role in the daily operation of telemedicine centers.
They support patients during online consultations, conduct initial examinations, assist with sample collection, and ensure continuity of care.
Nurses gained new skills—from basic computer use to organizing telemedicine consultations. Primary healthcare facilities were equipped with new devices and introduced additional services, improving the overall quality of care.
Project Statistics
858
Unique beneficiaries
1 089
Total consultations/services provided
100
24
Doctors involved
Number of field visits
Statistics show that some patients accessed services two or three times.
Patients received consultations from a wide range of specialists, including endocrinologists, cardiologists, neurologists, dermatologists, gastroenterologists, rheumatologists, vascular surgeons, otolaryngologists, urologists, general practitioners, and others.
Additionally, patients could undergo rapid blood tests at telemedicine centers, including screening for cholesterol, glucose, uric acid, and hemoglobin levels.
How do telemedicine centers work in the deoccupied territories of the Kherson region?
With the support of
The project is implemented within the EMPOWER project, funded by @bmz_bund together with @eu_echo and implemented by @gizukraine.
How to support us in providing medical help civilians in frontline and de-ocuppited areas?
Provide medical equipment
We're always looking for ways to provide more needed medical services. For this, we need:
— portable ultrasound;
— portable blood analyzer;
— fluorography machines;
— ophthalmologist's equipment;
— mobile dental clinic / portable dentist equipment, etc.
We're open to different opportunities to add new examination methods we can use on the spot during our missions.
Donate for the immediate needs
Support us one time to help cover current needs: fuel, consumables, medicine, etc.
Provide the vehicle
We're looking for an off-road vehicle for our missions. The roads on de-occupied territories are poor, and our ambulances constantly need repairs. So we need a spare reliable transport to reach people constantly.
Support our sustainability
We are looking for sustainable funding for the organization to continue its work, save health and lives.
Do you have other ideas?
Don't hesitate to contact us If you have other ideas on how to provide more quality services for people in de-occupied territories.
Please email us at
