Project: To Enhance Access to Comprehensive Healthcare Services for Conflict-Affected Population in Mykolaiv and Kherson Oblasts
About the project
Residents of frontline, de-occupied, and remote communities in Mykolaiv and Kherson oblasts continue to face significant barriers to accessing healthcare due to damaged medical infrastructure, shortages of healthcare professionals, and the ongoing security situation. As a result, many people are unable to receive timely medical consultations or undergo essential diagnostic examinations.
The project combined the work of telemedicine centers and a mobile medical team, enabling people to access medical consultations, undergo diagnostic examinations, and start treatment in a timely manner closer to where they live.
The project provided comprehensive patient support throughout the entire care pathway—from the initial consultation to further diagnosis and treatment. Following a telemedicine consultation, patients could receive referrals for additional examinations, undergo diagnostic procedures during visits of the mobile medical team, or be referred to specialized healthcare facilities when needed. This integrated approach supported early detection of health conditions and ensured continuity of medical care.
Implementation period:
April 1, 2025 – March 31, 2026
Project objective
To restore and ensure continuous access to quality healthcare services for people living in frontline, de-occupied, and neighbouring communities through the operation of telemedicine centers and a mobile medical team.
Throughout the project, the team regularly returned to the same communities, ensuring continuity of care. Patients could receive follow-up consultations, undergo monitoring examinations, and obtain further treatment recommendations. This approach strengthened trust among community members and provided continuous, patient-centred medical support.
Within the project, patients could receive free of charge:
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consultations with family doctors and medical specialists, either remotely through telemedicine or during visits of the mobile medical team;
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diagnostic examinations, including ultrasound, ECG, retinal imaging, laboratory tests, and rapid blood testing;
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preventive check-ups and early disease detection;
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referrals for additional examinations, prescriptions, and treatment recommendations;
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follow-up consultations, interpretation of test results, and adjustment of prescribed treatment;
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access to a second medical opinion;
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a clear referral pathway for further diagnosis and treatment.
Geographic Coverage
Mykolaiv Region:
Horokhivske Community, Snihurivka Community, and Bereznehuvate Community.
Snihurivka Urban Territorial Community:
Tamaryne
Shyroke
Tsentralne
Suvore
Yelyzavetivka
Kherson Region:
Velyka Oleksandrivka Settlement Territorial Community:
Mala Oleksandrivka
Bila Krynytsia
Inhulka
Bilozerka Settlement Territorial Community:
Sahaidachne
Kherson Urban Territorial Community:
Kherson (Tavriiskyi District)
Telemedicine Centers
As part of the project, the first telemedicine centers were established in Mykolaiv Oblast, along with two new centers in Kherson Oblast, including one located directly in the city of Kherson.
The telemedicine centers became permanent access points for healthcare services. Nurses supported patients throughout the consultation process by conducting initial assessments, assisting with digital medical equipment, and coordinating online consultations with doctors across a wide range of specialties.
Throughout the project, new healthcare facilities and medical specialists joined the telemedicine network, expanding the range of available consultations, including access to pediatric specialists.
Six telemedicine centers were established and operated as part of the project:
4 in Mykolaiv Oblast
2 in Kherson Oblast
Mykolaiv Oblast:
Tamaryne
Shyroke
Suvore
Tsentralne
Kherson Oblast:
Kherson (Tavriiskyi District)
Sahaidachne
A thirteenth telemedicine center is operating in the Kherson region.
Over the course of the project, XX telemedicine consultations were provided:
Telemedicine centers became an essential part of healthcare delivery in the communities, providing access to medical specialists even in areas where such services were unavailable. They also complemented the work of the mobile medical team, ensuring continuity of care between field visits.
Through the telemedicine centers, patients could consult family doctors, more than 30 medical specialties, psychologists, and other healthcare professionals from across Ukraine.
Mobile medical team
The mobile medical team visited communities every month, with the composition of specialists tailored to the current healthcare needs of the local population. This flexible approach made it possible to respond quickly to community needs and provide the most relevant medical services.
Throughout the project, patients received consultations from neurologists, pulmonologists, cardiologists, gastroenterologists, endocrinologists, gynecologists, breast specialists, ophthalmologists, otolaryngologists (ENT specialists), vascular surgeons, ultrasound specialists, pediatricians, rehabilitation specialists, and other healthcare professionals.
During field visits, the team also provided a wide range of diagnostic services, including ultrasound examinations, preventive screenings, retinal imaging and intraocular pressure measurement using an Icare tonometer, laboratory testing, rapid complete blood count (CBC) analysis, and other point-of-care diagnostic procedures. These services enabled timely diagnosis and informed decisions on further treatment and referrals.
Support for patients with limited mobility:
Particular attention was given to older people, persons with disabilities, and patients living with chronic conditions, for whom access to healthcare was especially challenging. By combining telemedicine centers with the mobile medical team, the project enabled these patients to receive specialist consultations and essential medical services closer to home, reducing the need for long and often difficult travel.
Project statistics
2 450
Medical consultations provided by the mobile medical team
691
Patients received consultations through the telemedicine centers
1 226
Patients received care from the mobile medical team
1 180
Telemedicine consultations conducted
2
Regions of Ukraine: Kherson and Mykolaiv.
6
Telemedicine centers operated as part of the project
Restoration after occupation: telemedicine in southern Ukraine
Healthcare returns: how two villages in Mykolaiv region restored access to doctors.
Close to patients: how telemedicine restores access to doctors.
Frontline Healthcare: How Telemedicine and Mobile Teams Work Together.
Patient Stories
Early diagnosis can make all the difference
For several months, a woman postponed visiting a gynecologist because reaching a specialist was difficult. The visit of the mobile medical team became her first real opportunity to receive a medical examination close to home. During the consultation, the doctor identified changes that required further investigation. She immediately received a referral to a specialist along with recommendations for the next steps. Thanks to timely screening, she was able to begin further diagnostic examinations without delay.
The photographs illustrate the work of the mobile medical teams and telemedicine centres and do not necessarily depict the individuals whose stories are featured on this page.
About us in the media
With the support of
The project "Enhancing Access to Comprehensive Healthcare Services for Conflict-Affected Vulnerable Populations, Including Both Host Communities and Internally Displaced Persons, in Severely Affected Areas" is implemented by the CASERS Public Organization with funding from the European Civil Protection and Humanitarian Aid Operations and the Crisis and Support Centre of the French Ministry for Europe and Foreign Affairs, in partnership with the international humanitarian medical organization Médecins du Monde.
How to support us in providing medical help civilians in frontline and de-ocuppited areas?
Provide medical equipment
We're always looking for ways to provide more needed medical services. For this, we need:
— portable ultrasound;
— portable blood analyzer;
— fluorography machines;
— ophthalmologist's equipment;
— mobile dental clinic / portable dentist equipment, etc.
We're open to different opportunities to add new examination methods we can use on the spot during our missions.
Do you have other ideas?
Don't hesitate to contact us If you have other ideas on how to provide more quality services for people in de-occupied territories.
Please email us at
